Walmart: one product practice across five countries
From January 2016 to April 2017 I was Product Director at Walmart Global Tech in Sunnyvale. I was recruited to lead OpenStack product management for an infrastructure organization that was disorganized and fractured, and to refocus it on the company's e-commerce needs.
I set up a lean, agile, governance-based product management practice. I was responsible for more than 40 platform product managers and scrum masters spread over 5 countries and 7 time zones.
What that involved:
- Reorganizing more than 60 internal products, with roadmaps, epics standards, retrospectives, product reviews, release management and customer engagement.
- Introducing and managing OKRs in the Platform division.
- Starting the Product Working Group for collaboration across e-commerce.
- Setting the product roadmap process and schedule, with cross-product risk and dependency reviews.
I also served as acting Director of Open Source, advising, training and mentoring development and operations teams. The approach came from my time at the OpenStack Foundation, where I had helped establish its product management practice.
